Job Description

Position Overview: We are seeking a customer-focused and detail-oriented professional to join our team. The ideal candidate will provide exceptional service to clients and employees, ensure operational accuracy, and maintain compliance with bank policies and regulations. This role requires strong interpersonal skills, an in-depth understanding of banking operations, and the ability to perform a variety of tasks efficiently and accurately. Key Responsibilities: Customer Service Excellence: Deliver outstanding customer service to all clients, prospective clients, and bank employees through in-person, email, and phone interactions. Build rapport with clients and represent the bank professionally at all times. Banking Operations: Maintain a comprehensive understanding of banking policies, regulations, and procedures. Follow proper protocols to minimize risks and ensure compliance with all banking standards. Perform daily reviews of required reports and accurately complete operational tasks. Account Management: Serve as the primary contact for new account openings. Demonstrate thorough knowledge of bank products, services, and fees to meet client needs or refer them to appropriate departments. Establish and maintain partnerships with relationship management teams and internal departments. Accurately input client information into banking systems while adhering to regulatory and bank requirements for account ownership and supporting documentation. Teller Transactions: Process teller transactions efficiently and accurately while managing an assigned cash drawer in compliance with bank policies. Training and Support: Assist in training new team members when needed and provide guidance to ensure operational excellence. Special Projects: Participate in special assignments and perform additional duties as required. Qualifications: Exceptional interpersonal and communication skills. Strong attention to detail and ability to multitask in a fast-paced environment. Knowledge of banking products, procedures, and regulatory requirements. Proficiency in using banking software and systems. A commitment to delivering superior customer service. This position offers an excellent opportunity to contribute to a dynamic team and grow within the banking industry while maintaining the highest standards of client care and operational integrity

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Job Tags

Temporary work,

Similar Jobs