Customer Experience Coordinator Job at Travel by Tilly, Albany, NY

RSt4dGFXb1ZEblFrVmJ1bHhtWmErK05weVE9PQ==
  • Travel by Tilly
  • Albany, NY

Job Description

Customer Experience Coordinator 

We are seeking a dedicated and enthusiastic Customer Experience Coordinator with a passion for travel to join our team! In this role, you will play a key part in ensuring clients have seamless and enjoyable travel experiences by coordinating personalized services and addressing their needs throughout the entire process.

Responsibilities

• Serve as the primary point of contact for clients, ensuring all travel-related inquiries, concerns, and needs are addressed promptly.

• Collaborate with travel advisors to create and enhance personalized itineraries, ensuring all details meet client expectations.

• Coordinate with travel vendors, airlines, hotels, and activity providers to ensure smooth arrangements for clients.

• Proactively monitor client travel plans, resolving issues such as delays, cancellations, or itinerary adjustments.

• Communicate updates, confirmations, and travel documentation to clients in a timely manner.

• Gather and analyze customer feedback to identify opportunities for improving the travel experience.

• Maintain detailed records of client interactions, preferences, and special requests.

• Assist in planning group travel, corporate events, and destination trips to meet client goals.

Qualifications

• Strong organizational skills with the ability to multitask and manage time effectively.

• Exceptional communication and interpersonal abilities.

• A passion for travel and creating positive experiences for clients.

• Familiarity with travel booking systems or willingness to learn.

• Prior experience in travel coordination, customer service, or hospitality is preferred.

What We Offer

• Flexible, remote work opportunities.

• Access to exclusive travel discounts and perks.

• Training and professional development in the travel industry.

• Competitive compensation with performance-based incentives.

If you love travel and have a knack for creating exceptional customer experiences, we’d love for you to join our team as a Customer Experience Coordinator ! Apply today and start making travel dreams come true.

Job Tags

Remote job, Flexible hours,

Similar Jobs

FlexBridge

House and Office Cleaner Job at FlexBridge

 ...SD Sparkle a woman-owned business with a passion for top-tier cleaning and client care. We're growing fast and need trustworthy, agile...  ...Responsibilities: Work as part of a cleaning team in homes, offices, and Airbnbs Build friendly rapport with clients Perform... 

Redkey Express

CDL A Driver Job at Redkey Express

 ...Job description Role: Class A CDL Driver Compensation: Start pay $25.00 per hour Schedule: M-F, some Weekends, Hours Vary - 8 day...  ...Touch Freight Equipment ~53' Dry Van ~26 Straight Truck (Non-CDL)~ Flat Bed (Hot Shot)~ Moffett (Class B)~ Stake... 

Premier Therapy

Occupational Therapist Job at Premier Therapy

PREMIER THERAPY, is looking for a full-time Occupational Therapist to add to our partner's skilled nursing facility in Columbus, OH. PREMIER THERAPY is an award-winning, privately-owned therapy services provider with over 21+years' experience in senior living communities... 

ProPivotal Staffing

Higher Education Administrative Assistant - $23/hr Job at ProPivotal Staffing

 ...Higher Education Administrative Assistant - $23/hr Why You Should Apply: Competitive Pay & Immediate Start Get paid weekly at $23/hr Work in Higher Education Engage with students and faculty in a university setting Utilize Your Data & Admin Skills Manage... 

Enterprise Medical Recruiting

Hospitalist Opportunity in Coeur d’Alene - State-of-the-Art Facility Job at Enterprise Medical Recruiting

 ...trained Internal Medicine physicians to practice at a regional referral center hospital in beautiful Coeur dAlene, Idaho. Practice Highlights Work with a solid team at a 245-bed state-of-the-art facility Offering a base salary plus a BONUS plan and excellent...