The Hills Country Club -
Member Experience Director
At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Job Summary
We seek a revenue-focused and customer-obsessed leader to lead our Member Experience Department. This person will oversee the Member Experience team (including the front desk and Kids Club) and work closely with General Manager and Club Manager. All departments to positively impact revenue, experience, and engagement. The Sr. Director of Member Experience is responsible for increasing participation and Member engagement through relevant programs, strategic event pricing, and unique experiences for the Members and guests at the Club by focusing on executing the Member Experience strategy, events, and communications. The ideal candidate will be a strategic thinker and connector, able to work well under pressure, coordinate multiple tasks, solve problems, and enjoy working in a collaborative team environment. To be successful in this role, you will be goal-driven, have a passion for hospitality, have experience in customer success management, and have high-level communications and team leadership skills.
Day To Day
About You
Salary - $80 - $90k
About Us
We are Invited, a dynamic lifestyle company that brings people together through extraordinary experiences, impeccable service, and opportunities to build meaningful relationships. As the largest owner and operator of private clubs, we take pride in creating vibrant communities where everyone is welcome and every day is a celebration at more than 200 golf and country clubs, city clubs, and stadium clubs in 30 states, the District of Columbia, and two foreign countries. We offer our team members a competitive salary and comprehensive benefits, including medical, dental, and vision, paid time off, individual investment options (401k), fun family culture, and professional and career development/advancement within the company portfolio.
Invited is an Equal Employment Opportunity Employer & participates in E-Verify .
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club .
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