EdTech Customer Success Manager (Remote - US-Based) Job at Equal Education Partners, Remote

RSsxa2IyWVNDWDhuVWJ1bHdHSmUvK0JyeUE9PQ==
  • Equal Education Partners
  • Remote

Job Description

🎓 We're Hiring: Customer Success Manager (Remote - US-Based)
🌎 Focus: K-12 clients in Texas, California, Florida & beyond
💼 Full-time | Remote | Competitive Salary + Benefits

Our client – a cutting-edge edtech company using AI to revolutionize how learning is assessed – is on the lookout for an experienced and relationship-driven Customer Success Manager to join their US team.

This is a strategic CSM role focused on partnering with K-12 schools and districts (especially in TX, CA, FL, and other key states ), helping them get the most value from the platform, drive adoption, and ensure long-term success.

What you’ll be doing:
✅ Building and managing relationships with school and district leaders
✅ Leading onboarding, training, and rollout processes for new customers
✅ Acting as a trusted advisor, helping educators integrate the product into everyday practice
✅ Proactively identifying risks, solving problems, and delivering value throughout the customer journey
✅ Collaborating closely with product, sales, and support teams to elevate the customer experience
✅ Driving renewals and expansion opportunities within your portfolio

Requirements

What we’re looking for:

✨ 5+ years of customer success experience in the edtech space

✨ Proven track record working with K-12 schools and districts in Texas, California, Florida, or similar states

✨ Deep understanding of education systems, district priorities, and the challenges educators face

✨ Strong communication and presentation skills – both 1:1 and with larger stakeholder groups

✨ Comfortable working independently in a remote, fast-paced environment

✨ Passionate about education, technology, and helping others succeed

Benefits

Why you’ll love this role:

🌍 100% remote

🏫 Make a real impact in classrooms across the country

💡 Join a growing, mission-driven company at the forefront of edtech innovation

🤝 Work with smart, passionate people who care deeply about learning

💸 Competitive pay, benefits & opportunity for growth

Job Tags

Full time,

Similar Jobs

HRC Global Services

Digital Marketing Intern (with Affiliate Marketing Focus) Job at HRC Global Services

Job Title: Digital Marketing Intern (with Affiliate Marketing Focus) Location: Remote (India) Job Type: Internship Duration: 3 to 6 months Start Date: Immediate We're looking for a Digital Marketing Intern with a strong interest in affiliate marketing... 

Robert Half

Customer Success Specialist Job at Robert Half

Description We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional... 

HBS Insurance

Full or Part-Time Licensed Insurance Agent Job at HBS Insurance

 ...Commercial & Personal Lines and/or Life & Health) Licensing: Active Property & Casualty and/or...  ...We are a locally owned independent insurance agency serving individuals, families, and...  ...seeking an experienced, licensed insurance agent to join our team on a part-time basis.... 

Nagish

Social Media & Community Manager Job at Nagish

 ...Nagish is looking for a dynamic and strategic Social Media and Community Manager who thrives at the intersection of content creation community engagement and advocacy. You will be responsible for leading our social media presence growing and supporting our community and... 

Asia Wild

Board Member Job at Asia Wild

 ...Join the Board of Asia Wild Protecting Wildlife Worldwide Asia Wild is seeking passionate and skilled individuals to join our Board...  ...rely on the expertise, leadership, and commitment of our board members to guide our mission and maximize our impact. Position: Board...