EdTech Customer Success Manager (Remote - US-Based) Job at Equal Education Partners, Remote

RSsxa2IyWVNDWDhuVWJ1bHdHSmUvK0JyeUE9PQ==
  • Equal Education Partners
  • Remote

Job Description

🎓 We're Hiring: Customer Success Manager (Remote - US-Based)
🌎 Focus: K-12 clients in Texas, California, Florida & beyond
💼 Full-time | Remote | Competitive Salary + Benefits

Our client – a cutting-edge edtech company using AI to revolutionize how learning is assessed – is on the lookout for an experienced and relationship-driven Customer Success Manager to join their US team.

This is a strategic CSM role focused on partnering with K-12 schools and districts (especially in TX, CA, FL, and other key states ), helping them get the most value from the platform, drive adoption, and ensure long-term success.

What you’ll be doing:
✅ Building and managing relationships with school and district leaders
✅ Leading onboarding, training, and rollout processes for new customers
✅ Acting as a trusted advisor, helping educators integrate the product into everyday practice
✅ Proactively identifying risks, solving problems, and delivering value throughout the customer journey
✅ Collaborating closely with product, sales, and support teams to elevate the customer experience
✅ Driving renewals and expansion opportunities within your portfolio

Requirements

What we’re looking for:

✨ 5+ years of customer success experience in the edtech space

✨ Proven track record working with K-12 schools and districts in Texas, California, Florida, or similar states

✨ Deep understanding of education systems, district priorities, and the challenges educators face

✨ Strong communication and presentation skills – both 1:1 and with larger stakeholder groups

✨ Comfortable working independently in a remote, fast-paced environment

✨ Passionate about education, technology, and helping others succeed

Benefits

Why you’ll love this role:

🌍 100% remote

🏫 Make a real impact in classrooms across the country

💡 Join a growing, mission-driven company at the forefront of edtech innovation

🤝 Work with smart, passionate people who care deeply about learning

💸 Competitive pay, benefits & opportunity for growth

Job Tags

Full time,

Similar Jobs

Cloud Analytics Technologies LLC

Full Stack java Developer--Entry level Job at Cloud Analytics Technologies LLC

 ...of development experience in Java OR Object-Oriented development At least 2+ years of experience in designing, developing and delivering full stack web application software from scratch in hands-on development At least 2+ years of front-end development experience... 

LRS TRANSPORTATION SOLUTIONS

Class A CDL Driver Job at LRS TRANSPORTATION SOLUTIONS

 ...The average W2 is $89,000 with excellent benefits, and no experience needed. Drivers would pick up freight and deliver at customer locations. Get...  ...~ Dedicated deliveries ~ No touch freight ~ Sleeper trucks ~ Reefer trailer ~ Paid time off Top pay and benefit... 

SEEK Careers Staffing

Kitchen Utility Worker Dishwasher Job at SEEK Careers Staffing

 ...Additional shifts may be available. Take advantage of steady hours, competitive pay, and a welcoming, team-centered atmosphere. This entry-level kitchen support role is a great start for anyone looking to build experience! About SEEK Careers/Staffing You are a... 

Metrix IT Solutions INC

WFH Data Entry Clerk Job at Metrix IT Solutions INC

 ...Description: Job Title: WFH Data Entry Clerk Organization:...  ...communication skills Desired Experience: Minimum of 1 year of experience...  ...related field Experience working remotely or in a virtual team...  ...Currency: USD ~ Work from home flexibility ~ Opportunity... 

Runway One LLC

Janitor / Custodian Job at Runway One LLC

 ...en Des Moines, WA, buscando un conserje a tiempo parcial CONFIABLE. De tres a cuatro veces por semana, las tareas incluirn: Limpieza de fluidos corporales. Limpieza de baos. Limpieza de cabinas y teatro. Limpieza de pisos y asientos. Limpieza del...