Job Description

Hotel General Manager Location Saraland, AL :

Initial interviews will be conducted by phone before we move forward with in person interviews. Please email your resume to [email protected] and [email protected]. Please ensure a valid phone number to reach out to you. We are seeking candidates who have a strong background in hotel management and proven ability to maintain strong staff relations. Attention to detail and completing daily paperwork are essential parts of this role. Candidates must be able to manage and maintain AR accounts.

Overview We are seeking a dedicated and experienced Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will possess a strong background in hospitality management, ensuring exceptional guest experiences while maintaining operational efficiency. This role requires excellent leadership skills, a passion for customer service, and the ability to manage a diverse team in a fast-paced environment.

Responsibilities

• Lead and manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services.
• Ensure high standards of guest relations and satisfaction through effective communication and problem resolution.
• Oversee night audit procedures and ensure accurate reporting of financial transactions.
• Implement and maintain hotel policies and procedures to enhance operational efficiency.
• Train, mentor, and develop hotel staff to deliver exceptional service.
• Manage budgets, forecasts, and financial reports to ensure profitability and sustainability of the hotel.
• Foster a positive work environment that encourages teamwork and collaboration among staff members.
• Address guest inquiries and concerns promptly to maintain high levels of guest satisfaction.
• Collaborate with marketing teams to promote the hotel's services and amenities effectively.

Requirements

• Proven experience in hotel management or a similar role within the hospitality industry.
• Strong knowledge of guest services, guest relations, and hospitality best practices.
• Familiarity with phone systems and reservation management software.
• Excellent phone etiquette with strong communication skills.
• Bilingual abilities are preferred to cater to diverse guests.
• Experience with night audit processes is a plus.
• Ability to work flexible hours, including nights and weekends as needed.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• A degree in Hospitality Management or related field is preferred but not mandatory.

Join us in creating memorable experiences for our guests while leading a passionate team dedicated to excellence in hospitality!

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Night shift

Education:

• High school or equivalent (Required)

Experience:

• Hotel management: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Saraland, AL 36571 (Required)

Work Location: In person

Job Tags

Full time, Flexible hours, Shift work, Day shift, Afternoon shift, Monday to Friday,

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