Job Description

ABOUT THE JOB - INSIDE SALES MANAGER

Location: Houston, Westplain Campus

Work Environment: Monday – Friday

Work Schedule/Hours: Normal Business Hours

Pay Range: 95k-105k depending on experience

JOB SUMMARY

You will support Copes Vulcan's sales and channel partners by following up on inquiries and quotes, maintaining a forward-looking project list, and assisting with all sales initiatives, in line with company policies and practices. This role involves working closely with internal and external customers and representatives, acting as a liaison between operational and support departments to exceed customer expectations.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Collaborate with internal resources to proactively respond to customers and representatives.
• Maintain records of representatives' quotations and update all stakeholders, ensuring the quote log is current.
• Work closely with customers and internal departments to promptly resolve issues related to application, design, manufacturing, and product quality.
• Handle correspondences and inquiries with internal/external customers and representatives regarding:
  • Open inquiries/quotes
  • Strategic initiatives
  • Customer issues
  • Status of outstanding requests
• Cooperate with regional managers on quotations, inquiries, and all phases of new business development.
• Maintain proper records to facilitate the weekly order forecast.
• Assist representatives and their personnel with policies and procedures.
• Support all sales initiatives.
• Manage and track the sales department's efforts on quotation activity, profitability levels, pricing trends, and quotation success ratios. Maintain and support the Sales Team’s inquiry and quote log.
• Coordinate the resolution of customer problems related to products or services.
• Pursue aftermarket parts and services opportunities for Copes Vulcan valves, desuperheaters, and steam conditioning products to support Aftermarket Operations.
• Follow up on all open inquiries with internal sales managers and customers.
• Disseminate vital information to the field sales organization and representatives.
• Maintain a forward-looking project list.
• Teamwork is essential ensuring collaboration and effective communication across departments to exceed customer expectations and achieve company goals
• Maintain required metrics.
• Perform other related duties.

KNOWLEDGE, SKILLS & ABILITIES

• A strong commercial focus.
• Familiarity with successful business process improvement, margin improvement and cost reduction programs.
• The ability to:
  • Communicate effectively in both spoken and written English.
  • Interact comfortably with upper management.
  • Work well in a cross-functional, fast-paced environment.
• Strong interpersonal and time management skills.
• Passion and a great attitude.
• Some travel may be required

EDUCATION AND EXPERIENCE

• A bachelor's degree in Engineering, Math or Science, or an equivalent combination of education and experience.
• 5+ years of experience in a manufacturing environment
• Experience with MS Office, particularly Excel, PowerPoint and ERP systems (ideally SAP).
• Experience leading or directly participating in continuous improvement efforts; Lean Six Sigma certifications/belts are a plus.
• Experience with Control valves is a plus

WHAT WE DO

Celeros Flow Technology is helping to engineer a more sustainable future by developing products for emerging carbon capture and storage applications, new nuclear, and renewable energy while supporting existing customers to decarbonize their operations. Our full lifecycle solutions are designed to reduce emissions, optimize operational efficiency, and deliver sustainable returns. Together, we can create a safer, more resilient, and cleaner energy future.

WHY JOIN OUR TEAM

Providing great benefit choices to you and your family is just one of the many ways Celeros Flow Technology supports the physical, financial, and emotional well-being of the people who make our company successful – YOU!

Key benefits include:

Health Insurance (effective on start date)

Dental/Vision (effective on start date)

Flexible Spending Accounts/Health Savings Accounts

Life Insurance/Disability/Accident/Critical Illness

401(k) Savings Plan with generous company match

Tuition Reimbursement

Paid time off/Generous Holiday Schedule

Flexible work schedules/Hybrid work schedules (where permitted by job demands)

Celeros Flow Technology is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants must have current authorization to work in the country in which the position is located to be considered.

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