Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

Rk9wdWJXc1VEM3NrVnJxbnhHMWIvZUJ2d3c9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

IGT

Director, Physical Security Job at IGT

 ...spinning reels, placing bets, or powering secure payments, we bring the funbacked by...  ...visit or Overview The Director of Physical Security is responsible for developing,...  ...incident response protocols, and crisis management planning across all facilities. Partner... 

Robert Half

Content Creator Job at Robert Half

Description We are looking for a talented Content Creator to join our team in Detroit, Michigan. This is a long-term contract role focused on producing engaging and impactful content across various digital platforms. The ideal candidate will excel in social media strategy... 

JEVS Care at Home

Direct Support Professional Job at JEVS Care at Home

 ...7:30AM-3:30PM Eligible new hiresreceive a $525.00 sign on bonus (once 300 hours worked AND if 90% EVV compliance) Direct Support Professional Perks: PTO - paid time off (up to 35 hours a year)11 holidays paid at time and a half Medical/Dental (must meet minimum... 

ICON Plc

Senior Proposals Writer Job at ICON Plc

Senior Proposals Writer - United States, Remote ICON plc is a world-leading healthcare intelligence and clinical research organization. Were proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to... 

Rural Mutual Insurance

Commercial Insurance (Field) Underwriter Job at Rural Mutual Insurance

 ...have experience underwriting for property/casualty and/or farm insurance, this is a fantastic opportunity to join a financially stable and...  ...position offers the flexibility to work from home, plus a company car, laptop, and smartphone. Does this sound like a fit for you...