Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

Rk9wdWJXc1VEM3NrVnJxbnhHMWIvZUJ2d3c9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Caterpillar Inc.

Data Scientist Job at Caterpillar Inc.

 ...Area Technology, Digital and Data Job Description Your...  ...and is looking to hire a Data Scientist to join the team. What You...  ...and vision benefits*~ Paid time off plan (Vacation, Holidays,...  ...These benefits also apply to part-time employees Posting Dates... 

Stripe-A-Zone

General Labor - Roads and Highways Job at Stripe-A-Zone

 ...MUST HAVE A VALID DRIVER'S LICENSE* WE OFFER BENEFITS AND PAID TIME OFF Local DFW candidates only. Will work outside striping roads and highways. Stripe-A-Zone , a Frontline Road Safety Group company, has a very clear mission: We want to provide the safest and... 

Revel Staffing

Entry-Level Medical Coding Assistant Job at Revel Staffing

 ...confidential healthcare organization is seeking an Entry-Level Medical Coding Assistant to support administrative operations in Palm...  ...Responsibilities Translate healthcare services into standardized billing and coding for insurance claims and client billing... 

Five Star Breaktime Solutions

Warehouse Order Picker (OH, Dayton) Job at Five Star Breaktime Solutions

Warehouse Order Picker (OH, Dayton)OH, DaytonJoin the Team at Five Star Breaktime Solutions!AtFive Star Breaktime Solutions, we're not just about moving products - we're about making a difference in the communities we serve. As aWarehouse Order Picker, you play a vital... 

Wurster

Construction Laborer / Helper Job at Wurster

**Job Title: Construction Laborer / Helper****Job Description:** As a Construction Laborer / Helper, you will play a vital role in the company...  ...working condition. **Qualifications:**- Previous experience in residential or commercial construction is preferred but...