Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

RSs1clkyRVNESGtzVjdDa3cyUlc4T0JyekE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Bacetti

Pastry Prep Cook Job at Bacetti

 ...Bacetti is hiring a prep cook! This position will be a hybrid of pastry and general/savory prep responsibilities with the opportunity to work with the chef to develop new dessert offerings. Bacetti is a Roman-inspired Italian restaurant in Echo Park.We make our pasta... 

Zhong Xi (Jiangsu) Import & Export Trading Co.Ltd

Production Manager/Workshop Director Job at Zhong Xi (Jiangsu) Import & Export Trading Co.Ltd

 ...production quality control;2. Coordinate the work of various departments within the workshop to ensure the smooth progress of the production process;3. Timely handle problems in the production process, propose improvement suggestions, and supervise their implementation.

Fresno Associates

Business Management Coordinator Job at Fresno Associates

 ...We are a leading marketing firm providing a full range of outsourced marketing and sales force solutions. We are an industry leader in...  ...Continually discover and communicate consumer demand to clients and management Leverage marketing and sales tools to create a pipeline of... 

North Bend Central

2025-2026 Physical Science, Chemistry & Physics Teacher Job at North Bend Central

 ...district 45 minutes from both Lincoln and Omaha, is accepting applications for a High School Science Teacher for grades 9-12. Classes will include Physical Science, Chemistry and Physics. This position does require a science endorsement. Possible coaching and extra-... 

Boston Children's Hospital

Scribe | Boston Children's Hospital Job at Boston Children's Hospital

Principal Duties and Responsibilities: Accompanies provider(s) during entirety of patient medical appointment and is responsible for ensuring their presence in the visit is not disruptive Transcribes interactions into a high-quality, comprehensive preliminary note...