Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

RXVwa2FXRVNDM29zVjdTaHpHUlovT2RweVE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Alderwood Landscaping

Landscape Construction Laborer Job at Alderwood Landscaping

 ...have reliable transportation (skateboards don't count). Experience in landscape construction is preferred! We love people who know their way around...  ...What We Offer: ~ Experienced Landscape Construction Laborer wages start at $25.00-$28.00+ an hour. ~ Minimal or... 

Work With Your Handz

Service Plumber Job at Work With Your Handz

 ...Join as a Residential Service Plumber with great benefits and work-life balance! Sign-On Bonus: $2500+ with a Journeyman License! Ready to take your Plumbing career to new heights? Join us, a trusted plumbing, electrical, heating, and air conditioning company with... 

99 Ranch Market

Produce Clerk Job at 99 Ranch Market

 ...About the Job: 99 Ranch Market is the largest Asian supermarket chain in the United States, with over 64 store locations across 10 states and more to come! We are passionate and honored to shape the Asian Supermarket culture within the grocery industry. "For 100, we... 

Commonwealth Catholic Charities

Immigration Attorney Job at Commonwealth Catholic Charities

 ...throughout Virginia.SUMMARY:The Immigration Attorney will carry out all key contract...  ...presentations, and legal screenings. Other legal assistance for unrepresented children may include...  ...the Virginia Bar; orAccredited by the U.S. Department of Justice; orA law... 

SGS Consulting

Talent Acquisition Coordinator Job at SGS Consulting

 ...Coordinating with Hiring Managers. Potential of contract extension or converting to FTE. Excellent Communication skills. iCIMS ATS is preferred to have but any other will work. Energy/Utility industry exp is good to have but not required. Skills: Talent...