Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

RXVwa2FXRVNDM29zVjdTaHpHUlovT2RweVE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

SGS Consulting

Recruiter II Job at SGS Consulting

 ...HR professionals and technical teams. Skills: Minimum 5 years of experience as full cycle recruiters Experience with ICIMS ATS Experience in recruiting engineering roles like electrical engineer, Mechanical engineer, civil engineer and nuclear engineers... 

SeekTeachers

Physics Teacher Job at SeekTeachers

 ...Teach in Nigeria Join Our Growing British School in Lagos as a Physics Teacher (A Level) August 2026 start Are...  ...success, while nurturing their personal growth and confidence. - Boarding Life: Step outside the classroom and take on boarding duties, offering... 

Coalition Technologies

Front End Developer Job at Coalition Technologies

 ...AJAX (preferred).* Experience with WordPress, BigCommerce, Magento, and Shopify (preferred).* Excellent written and spoken English...  ...designs.* Building websites with WordPress, extending and developing plugins and themes.* Working with Photoshop, Illustrator,... 

State of Florida

ASSISTANT ATTORNEY GENERAL-DLA - 41000514 Job at State of Florida

 ...Requisition No:862159 Agency: Office of the Attorney General Working Title: ASSISTANT ATTORNEY GENERAL-DLA - 41000514Pay Plan: SES Position Number...  ...112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in... 

Rampart Aviation LLC

A&P Technician Job at Rampart Aviation LLC

 ...United States Drivers License Will be required to pass drug, alcohol and background check(s). Must be willing to work overtime and odd hours May be required to travel (CONUS) Must be able to read, write, speak and understand English Physical Demands:...