Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

RXVwa2FXRVNDM29zVjdTaHpHUlovT2RweVE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Vitaly Health

Locum Tenens - Gastroenterology Physician Job at Vitaly Health

 ...Job Title: Locum Tenens - Gastroenterology Physician Location: New Mexico State Position Overview: Our team at Vitaly Health is looking for a Gastroenterology Physician to join our Medical Center on an ongoing Locum Tenens basis, with a start date of March... 

HULL BROTHERS, INC

Shop Help - jobs.hullbros.com to apply Job at HULL BROTHERS, INC

 ...general maintenance and repairs to equipment(excluding engine repairs), repairs to combines, headers, tillage, tractors, and wagons.Candidate should have the ability to drive forklifts and load/unload trucks. Odd jobs such as cleaning and detailing equipment are included.... 

Info Gain Consulting

Producer Job at Info Gain Consulting

 ...related field. Minimum of 5 years of professional experience in video production, sound production, lighting, and/or editing. Produce media content that meet the objectives of the scope. Manage all aspects of production from concept through completion and ensure... 

Triple Crown Radnor

Greeter Job at Triple Crown Radnor

 ...of the bucolic countryside. The Ralph Lauren-inspired equestrian theme is seen throughout the space with classic patterns of plaid, stripes, and chinoiserie accents! The ideal greeter candidate is positive, has a big personality, is responsible, hands-on, and is a team... 

Middle Creek Roofing, LLC

Driver Job at Middle Creek Roofing, LLC

 ...-time driving role. This position includes transporting company trucks to and from job sites and occasionally taking members to meetings...  ...s license with a clean driving record Ability to drive pickup trucks and other company vehicles Dependable, punctual, and professional...