Job Description

We are seeking a Remote Live Chat Specialist to join our Customer Support team. As a Live Chat Specialist, you will be responsible for providing real-time support to our customers through online chat. This role requires excellent communication skills, problem-solving abilities, and a customer-focused mindset.

Responsibilities:
Engage with customers in real-time through online chat to provide support and assistance
Resolve customer inquiries, issues, and complaints in a timely and professional manner
Identify and escalate complex customer issues to the appropriate team members
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to ensure a seamless customer experience

Qualifications:
Proven experience in customer service or a related field
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficiency in using live chat software and other customer support tools
Employment Type: Full-Time
Salary: $ 35.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

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