Medical Front Desk Receptionist Job at McEwen & Associates, Inc, Frisco, TX

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  • McEwen & Associates, Inc
  • Frisco, TX

Job Description

The Medical Front Desk Receptionist for Neurosurgery plays a crucial role in managing the front office operations of a medical facility. This position is responsible for the timely submission of medical claims, patient registration, and ensuring a smooth check-in process for patients. The receptionist will handle various administrative tasks, including phone calls, faxes, and managing patient charts, while also providing excellent customer service to patients and insurance companies.

Responsibilities:

  • Register and check in patients, processing all registration requirements including insurances and co-pays.
  • Schedule surgeries and appointments. 
  • Handle phone calls, faxes, and scanning of patient charts.
  • Obtain referrals and pre-authorizations for procedures as required.
  • Check eligibility and benefits verification for treatments and hospitalizations.
  • Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
  • Set up patient payment plans and work collection accounts.

Requirements:

  • High school diploma required; associate's degree in Business Administration, Accounting, or Health Care Administration preferred.
  • 1-3 years of experience in a medical office setting.
  • Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements.
  • Competent use of computer systems, software, and 10 key calculators.
  • Familiarity with CPT and ICD-10 Coding.
  • Effective communication abilities for phone contacts with insurance payers.
  • Strong customer service skills for interacting with patients and medical staff.
  • Ability to multitask and work well in a team environment.
  • Knowledge of accounting and bookkeeping procedures.

About McEwen & Associates, Inc:

McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.

Job Tags

Full time,

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