Job Description
We are seeking a highly motivated and adaptable Enablement Operations Program Manager to join the Risk Review team. This pivotal role drives business success by leveraging metrics, data, and actionable insights to optimize processes, lead strategic projects, and foster seamless collaboration across wide-ranging teams and stakeholders. As a key contributor within the PRPM organization, you will empower and accelerate team effectiveness by championing transformative, data-driven initiatives and cultivating an environment of continuous improvement and evidence-based decision making. This role will report directly to the pillar director to drive thoughtful and deliberate work aligned to key strategic priorities, with an emphasis on measurable outcomes.
Enablement Operations Program Manager Responsibilities:
- Optimize Processes with Data: Analyze business processes using quantitative and qualitative data to identify inefficiencies, implement improvements, and track results through defined metrics
- Lead Enablement Initiatives: Manage and execute projects with clear KPIs, ensuring outcomes are measurable and aligned with strategic objectives
- Metrics-Driven Collaboration: Partner with cross-functional teams, leveraging data insights to align stakeholders, inform decisions, and drive consensus
- Strategic Decision Support: Interpret business metrics and trends to provide actionable insights that guide operational and strategic priorities
- Implement and Measure Automation: Deploy automation tools and workflow solutions, monitoring and reporting on their impact to drive efficiency
- Foster Data Literacy: Coach and mentor team members to enhance analytical skills and promote data-driven decision making
- Relationship Building: Establish and maintain productive relationships with customers, partners, and internal teams
Minimum Qualifications:
- 5+ years of experience in program management, operations, or a related field, with a proven track record of using metrics and data to drive business outcomes
- Solid analytical and problem-solving skills, with the ability to extract, interpret, and synthesize data from multiple sources to inform decisions
- Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, SQL, Excel) to translate complex data into actionable insights and reports
- Demonstrated experience managing projects with measurable outcomes, including setting, tracking, and reporting on KPIs
- Outstanding communication skills, with the ability to present data-driven insights clearly to wide-ranging audiences and to influence stakeholders
- Experience collaborating across functions and building relationships to achieve shared objectives, using data to facilitate alignment and drive change
- High adaptability and flexibility to thrive in a dynamic, evolving business environment with shifting priorities
Preferred Qualifications:
- Experience designing and delivering training programs, especially to build data literacy and analytical skills
- Participation in quality assurance programs, with a focus on developing and tracking quality metrics for continuous improvement
- Hands-on experience with automation tools (e.g., RPA, workflow platforms), including measuring and reporting on their impact
- Skilled in developing and maintaining dashboards and reporting tools to communicate key metrics and insights
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
[email protected].
$160,000/year to $221,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Job Tags
Hourly pay, Full time, Local area, Shift work,