The position is responsible for managing and executing the Order Fulfillment process according to Customer’s Service Level Agreements, execute Purchase Orders and Logistics.
• Order Fulfillment
o Process customer orders through the ERP system
o Send Order acknowledgment and order confirmation within 24 hours
o Oversees the order tracking process and ensures orders are processed in accordance with Customer Service Level Agreements.
o Align order requirements and delivery dates with Production Scheduler and Carriers to meet order requirements
o Capable of resolving escalated issues arising from operations and requiring coordination with other departments
o Ensure proper paperwork is sent to Customers prior delivery
o Ensure paperwork and transactions in the ERP are complete to invoice Customer within 24 hours after shipment
o Excellent proactive customer communication regarding order status through email and over phone
o Update Order Master in a daily basis
o Attend and contribute to production meetings daily.
o Service Level Agreements Metrics Management
• Logistics
o Coordinates with dedicated fleet dispatcher all outbound and inbounds to prioritize fleet usage or book common carriers and assure customer delivery date and requirements are met
o Estimates load size for the order and obtains shipping quotes from freight companies
o Tracks all shipments and keeps delivery records on file and measure on time deliveries
o Review and approve invoices from carriers
• Purchasing
o Execute Purchase Orders based on PO requisitions from Planning, vendor requirements
Education
High School diploma or 3-5 years of experience in Order Fulfillment (Customer Service), Procurement and/or Logistics (within the Chemical Industry a plus)
Preferred Experience / Skills
B.A. / B.S. Degree Preferred
APICS certification a plus
Microsoft Excel - Advanced
QuickBooks or any ERP experience a plus
MS Power BI experience a plus
Personable a must! - customer engagement is required
...Are you seeking an exciting and fulfilling career in the eye care industry Look no further! We are looking for an enthusiastic and detailoriented... .... If you are willing to learn and want to provide the best patient care. An optometric technician works with the optometrist...
Diesel Truck Technician Performs all types of repairs and diagnostics This includes daily hands on support and training.3 to 5 years minimum full time experience Ford training a plus. paid online training & classroom , lifting up to 70Lbs ,must have own toolsnew...
...clients natural resource valuation and other consulting needs. This will be accomplished by leading projects focusing on timberland appraisals and non-appraisal consulting assignments. Assist other SFNR staff with projects as needed. This position has the option to...
...collaboration with and under the direction of the Supervising Physician. The NP performs duties according to standardized procedures which... ...- CA Board of Registered Nursing - Required and* FNP Family Nurse Practitioner - ANCC American Nurses Credentialing Center...
...The Registered Nurse will be responsible for: Managing patients in Interventional Radiology throughout the continuum of care. Patient assessment, procedural care, and recovery from anesthesia. Interventional radiology is a procedural unit that operates Monday-...