The position is responsible for managing and executing the Order Fulfillment process according to Customer’s Service Level Agreements, execute Purchase Orders and Logistics.
• Order Fulfillment
o Process customer orders through the ERP system
o Send Order acknowledgment and order confirmation within 24 hours
o Oversees the order tracking process and ensures orders are processed in accordance with Customer Service Level Agreements.
o Align order requirements and delivery dates with Production Scheduler and Carriers to meet order requirements
o Capable of resolving escalated issues arising from operations and requiring coordination with other departments
o Ensure proper paperwork is sent to Customers prior delivery
o Ensure paperwork and transactions in the ERP are complete to invoice Customer within 24 hours after shipment
o Excellent proactive customer communication regarding order status through email and over phone
o Update Order Master in a daily basis
o Attend and contribute to production meetings daily.
o Service Level Agreements Metrics Management
• Logistics
o Coordinates with dedicated fleet dispatcher all outbound and inbounds to prioritize fleet usage or book common carriers and assure customer delivery date and requirements are met
o Estimates load size for the order and obtains shipping quotes from freight companies
o Tracks all shipments and keeps delivery records on file and measure on time deliveries
o Review and approve invoices from carriers
• Purchasing
o Execute Purchase Orders based on PO requisitions from Planning, vendor requirements
Education
High School diploma or 3-5 years of experience in Order Fulfillment (Customer Service), Procurement and/or Logistics (within the Chemical Industry a plus)
Preferred Experience / Skills
B.A. / B.S. Degree Preferred
APICS certification a plus
Microsoft Excel - Advanced
QuickBooks or any ERP experience a plus
MS Power BI experience a plus
Personable a must! - customer engagement is required
...Access Healthcare is seeking a travel nurse RN Pediatrics for a travel nursing job in Oklahoma City, Oklahoma. Job Description & Requirements ~ Specialty: Pediatrics ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 12 weeks ~36 hours per week ~ Shift:...
...lower their total cost of ownership. Primary Responsibilities Manage the day-to-day activities needed to support the eCommerce program, with a specific focus on revenue growth, repeat purchases, customer retention and new customer acquisition. Support the...
NIGHT SHIFT LAB MANAGER NEEDED IN NORTHERN OHIO full time, permanent position extremely competitive pay excellent benefits large perecent based management bonus ASCP certification required large organization offering tremendous opportunity for advancement and growth...
Clinical Administrative Assistant IV Location Oakland, CA (Pill Hill area) : Description: Summary: This position has three components: (1) Under the direction of the Director of Clinical Education and the administrative leadership of CPM, the Administrative Assistant...
...five years from an accredited university in one of the following fields: Bioinformatics, Biophysics, Biochemistry, Chemical Biology, Molecular Genetics, or Cell and Molecular Biology. Preferred Education Skills and Experience: Candidates will be given priority...