Order Fulfillment Specialist Job at VRC TECHNOLOGIES, INC., Houston, TX

RmVwa2JtRVVCWFVuVWJTa3dHRmQrK1Z2emc9PQ==
  • VRC TECHNOLOGIES, INC.
  • Houston, TX

Job Description

The position is responsible for managing and executing the Order Fulfillment process according to Customer’s Service Level Agreements, execute Purchase Orders and Logistics.

Order Fulfillment

o Process customer orders through the ERP system

o Send Order acknowledgment and order confirmation within 24 hours

o Oversees the order tracking process and ensures orders are processed in accordance with Customer Service Level Agreements.

o Align order requirements and delivery dates with Production Scheduler and Carriers to meet order requirements

o Capable of resolving escalated issues arising from operations and requiring coordination with other departments

o Ensure proper paperwork is sent to Customers prior delivery

o Ensure paperwork and transactions in the ERP are complete to invoice Customer within 24 hours after shipment

o Excellent proactive customer communication regarding order status through email and over phone

o Update Order Master in a daily basis

o Attend and contribute to production meetings daily.

o Service Level Agreements Metrics Management

Logistics

o Coordinates with dedicated fleet dispatcher all outbound and inbounds to prioritize fleet usage or book common carriers and assure customer delivery date and requirements are met 

o Estimates load size for the order and obtains shipping quotes from freight companies

o Tracks all shipments and keeps delivery records on file and measure on time deliveries

o Review and approve invoices from carriers

Purchasing

o Execute Purchase Orders based on PO requisitions from Planning, vendor requirements 

Education  

High School diploma or 3-5 years of experience in Order Fulfillment (Customer Service), Procurement and/or Logistics (within the Chemical Industry a plus)

Preferred Experience / Skills

B.A. / B.S. Degree Preferred
APICS certification a plus
Microsoft Excel - Advanced
QuickBooks or any ERP experience a plus
MS Power BI experience a plus
Personable a must! - customer engagement is required

Job Tags

Similar Jobs

The Walt Disney Company

Motion Designer II Job at The Walt Disney Company

 ...fans. The Motion Team crafts prototypes and previsualizations of our product features and user flows; builds large scale and micro animations; translates static designs into dynamic deliverables for our developers; and cultivates new and innovative ways to bring emotion... 

KJ Media

Contract Delivery Driver - Must Own a Van (Cargo/Sprinter Van). Job at KJ Media

 ...is seeking independent contractors who own their own Van. Earn $800-$1,100 per...  ...ll Do: Make last mile distribution delivery routes Work a predictable schedule...  ...be 18+ years old Provide your own vehicle Valid driver's license with a good driving record (... 

Hireio, Inc.

Senior Compliance Officer Job at Hireio, Inc.

 ...Implement and manage an effective legal compliance program. Develop and review company compliance policies, procedures and system enhancement projects Advise management on the companys compliance with laws and regulations through detailed reports. Create and... 

Cogdel School Chengdu

Physics / Economics / Commerce / Chemistry Teacher Wanted in Chengdu Job at Cogdel School Chengdu

With bachelor degree or aboveEligible for work visa Have relevant subject teaching experiencesHave TEFL/TESOL CertificateWith other specialties will be preferred Teach relevant subject to students from age 16 to 18Cogdel Education:Since 1997, focus on international...

Warner Bros Discovery

Executive Assistant, Strategy & Business Operations, CNN Digital Products & Services Job at Warner Bros Discovery

 ...provide a full range of administrative support to the SVP, Strategy & Business Operations as well as two- three Vice Presidents within CNNs Digital Products and Services i ncluding, but not limited to: arrange travel, maintain Outlook calendar, schedule meetings, prepare...