Order Fulfillment Specialist Job at VRC TECHNOLOGIES, INC., Houston, TX

RmVwa2JtRVVCWFVuVWJTa3dHRmQrK1Z2emc9PQ==
  • VRC TECHNOLOGIES, INC.
  • Houston, TX

Job Description

The position is responsible for managing and executing the Order Fulfillment process according to Customer’s Service Level Agreements, execute Purchase Orders and Logistics.

Order Fulfillment

o Process customer orders through the ERP system

o Send Order acknowledgment and order confirmation within 24 hours

o Oversees the order tracking process and ensures orders are processed in accordance with Customer Service Level Agreements.

o Align order requirements and delivery dates with Production Scheduler and Carriers to meet order requirements

o Capable of resolving escalated issues arising from operations and requiring coordination with other departments

o Ensure proper paperwork is sent to Customers prior delivery

o Ensure paperwork and transactions in the ERP are complete to invoice Customer within 24 hours after shipment

o Excellent proactive customer communication regarding order status through email and over phone

o Update Order Master in a daily basis

o Attend and contribute to production meetings daily.

o Service Level Agreements Metrics Management

Logistics

o Coordinates with dedicated fleet dispatcher all outbound and inbounds to prioritize fleet usage or book common carriers and assure customer delivery date and requirements are met 

o Estimates load size for the order and obtains shipping quotes from freight companies

o Tracks all shipments and keeps delivery records on file and measure on time deliveries

o Review and approve invoices from carriers

Purchasing

o Execute Purchase Orders based on PO requisitions from Planning, vendor requirements 

Education  

High School diploma or 3-5 years of experience in Order Fulfillment (Customer Service), Procurement and/or Logistics (within the Chemical Industry a plus)

Preferred Experience / Skills

B.A. / B.S. Degree Preferred
APICS certification a plus
Microsoft Excel - Advanced
QuickBooks or any ERP experience a plus
MS Power BI experience a plus
Personable a must! - customer engagement is required

Job Tags

Similar Jobs

KJ Media

Contract Delivery Driver - Must Own a Van (Cargo/Sprinter Van). Job at KJ Media

 ...Description Courier Express is seeking independent contractors who own their own Van. Earn $800-$1,100 per week. Pay varies depending...  ...: Must be 18+ years old Provide your own vehicle Valid driver's license with a good driving record (max. 3 violations in 3... 

St. Joseph County, IN

Probation Field Officer Job at St. Joseph County, IN

 ...POSITION: Probation Field Officer DEPARTMENT: Probate Court/ Juvenile Probation Department JOB CATEGORY: POLE (Protective Occupations, Law Enforcement) SALARY: Per Indiana Probation Officer Salary Schedule STATUS: Full-Time FLSA STATUS: Non-exempt... 

Crimson Education

Online AP Chemistry Teacher (Fully Remote) Job at Crimson Education

 ...personalized learning experiences as we continue to expand our reach globally. Job Summary: Join our global team as an online AP Chemistry teacher and immerse yourself in a premium one-on-one teaching environment This flexible, remote role empowers you to create tailored... 

Venture Outdoors

Outdoor Educator Job at Venture Outdoors

 ...Title: Outdoor Educator Reports to: Youth Program Manager Location: Pittsburgh, PA Hours: Part-Time, non-exempt Up to 20 hours/week school year Up to 35 hours/week summer Work hours typically between Monday-Friday 10a-6p (must be available... 

Aspen Medical

Licensed Practical/Vocational Nurse (LPN/LVN) Job at Aspen Medical

 ...JOB AD: Licensed Practical Nurse Introduction : Aspen Medical has an exciting opportunity for LPNs/LVNs to partner with us...  ...health system. This opportunity allows employees to work with the federal government, offering competitive compensation and a strong work-life...