Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
As a Seasonal Retail Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Senior Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.
Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
Serve in different areas of the store based on business needs
Process efficient Point of Sale transactions as needed
Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
Demonstrate follow-up on customer requests, questions and needs
Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
Partner to support Fitting Room Experiences when needed
Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
Familiar with and able to use retail and mobile technologies
Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Financial Solutions, including Credit Union membership
NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at [email protected].
Additional Information
Overtime Status: Non-exempt
Posting Date: Dec 9, 2024
Application Deadline: Applications are accepted on an ongoing basis
...has been serving Downtown Long Beach since 1984. The restaurant magically transports you to another time. Whether youre a Ribeye fanatic or a Wagyu lover, this timeless steakhouse is a true meat destination. Here's What We'll Bring To The Table for Senior Restaurant...
...we are a high-end business with clients that have high expectations. You must be prepared to clean toilets and not so pleasant houses sometimes. We have many recurring clients but are also accepting new and one-time jobs that need special attention and have not been...
...exceptions during our peak seasons.Job Responsibilities:~Safe operation of vehicles, not limited to straight trucks, 15 passenger vans, and pickup trucks.~Conducts pre-trip and post-trip inspections of equipment and vehicles.~Maintains safe and efficient...
...Hi, were Underdog! Were the fastest-growing sports gaming company ever. We build innovative games and products for American sports fans. Founded in 2020, our team built four of todays most widely played fantasy games and recently launched our Underdog...
Center Associate | Graphic Designer delivers world-class customer service and design-to-print products to all retail customers - including... ...owners, corporate professionals, and busy families.This entry-level graphic design position offers a unique opportunity to build...