Job Description
Practice Manager – Middle Tennessee Market Full-Time | Multi-Center Oversight | Healthcare Leadership | North Nashville Outpatient Infusion Center-Based
Lead with Purpose. Deliver with Compassion. Are you a skilled healthcare leader ready to make a meaningful impact in a growing, patient-first organization?
IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the Middle Tennessee market—specifically in Hendersonville, and Clarksville. Based ideally in or near North Nashville, the Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.
What You’ll Do - Lead Multi-Center Operations Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.
- Manage and Coach High-Performing Teams Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.
- Ensure Operational Excellence at the Front Desk Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.
- Partner to Drive Revenue and Quality Outcomes Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.
- Support P&L Execution Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.
- Strengthen Community and Vendor Relationships Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.
- Champion a Culture of Accountability and Growth Reinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.
- Drive Growth in Patient Volume Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.
What We’re Looking For - 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
- Proven success managing both clinical and administrative teams
- Experience in healthcare front desk operations, patient access, or revenue cycle preferred
- Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
- Excellent communication skills, with the ability to build trust across diverse teams
- Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
- High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
- Bachelor’s degree in healthcare administration, business, nursing, or related field preferred
About IVX Health At IVX Health, our mission is to improve the lives of those we care for by redefining the care experience. As a national provider of infusion and injection therapy for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis, IVX Health offers a better approach to care—one that prioritizes convenience, comfort, and exceptional patient outcomes.
We extend the same values to our team, striving to empower them to succeed while embodying our core values:
Be Kind, Do What's Right ,
Never Settle ,
Make It Happen , and
Enjoy the Ride .
Why You’ll Love IVX Health - Mission-Driven Work – Join a company that’s reshaping the infusion experience for patients nationwide.
- Dynamic Leadership Role – Influence both patient care and operational success across a growing market.
- Supportive Culture – Be part of a passionate, performance-driven team that leads with kindness and integrity.
- Room to Grow – Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.
Benefits We Offer - Medical, Dental, and Vision Insurance
- Health Savings (HSA) and Reimbursement Accounts (HRA)
- 401(k) with Company Match
- Short- and Long-Term Disability Options
- Fertility and Family-Building Benefits
- Life and AD&D Insurance
- Tuition Reimbursement & Continuing Education Support
- Paid Volunteer Time and Matching Gifts
- Wellness Resources and Mental Health Support
- Employee Referral Bonuses
EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health is dedicated to selecting the best available talent for every role and makes employment decisions based on business needs, job requirements, individual qualifications, and merit.
Equal employment opportunities are extended to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military or veteran status, age, physical or mental disability, genetic information, reproductive health decisions, family or parental status, or any other status protected under applicable federal, state, or local laws.
IVX Health prohibits discrimination, harassment, and retaliation based on any of these characteristics. This commitment applies to all aspects of employment, including but not limited to hiring, training, promotion, discipline, compensation, benefits, and separation of employment.
Job Tags
Full time, Temporary work, Local area,