Process Manager Job at VDart Inc, Ontario, CA

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  • VDart Inc
  • Ontario, CA

Job Description

Job Title :- Process Manager

Location :- Brampton, ON(Hybrid (3 days from office needed)

Job Description :

  • 7+ years of experience
  • Strong understanding of Six Sigma principles, methodologies, and tools (Green Belt or Black Belt certification preferred).
  • Proven experience in process improvement and management.
  • Excellent analytical and problem-solving skills.
  • Experience working with Site Reliability Engineering SRE teams and implementing system-specific processes.
  • Strong communication and collaboration skills.
  • Ability to create detailed documentation, playbooks, and knowledge bases.
  • Familiarity with RACI charts, workflows, and alarming protocols.
  • Demonstrates professionalism and respect when collaborating with internal and external stakeholders.
  • Experience in selecting and implementing incident management software.
  • Familiarity with IT support structures and team dynamics.
  • Project management experience is a plus.
  • Good communication skill is must

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