Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. Join our team and inspire digital transformations by creating new and compelling experiences for Global 500 companies – enabling people around the world to get more done, faster than ever before!

ServiceNow is a global company that builds global products. What makes us great is the collective minds of diverse individuals within the Experience Organization, contributing to building innovative software that make workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products.

Who YOUR TEAM is:

• We’re the Experience Team!
• We work on some of ServiceNow’s highest visibility offerings including the Platform UI, Agent Workspace, Service Portal, and the mobile app that are driving innovation across the company.

Who You Are:

• Learn from a team of experts in UX Design, Visual Design, Interaction Design, and Front-End Development.
• Working closely with designers on ServiceNow’s Design System and Platform design teams.
• Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs.
• Crafting visuals that help illustrate and help reinforce storytelling from end-to-end.
• Experiencing first-hand the creative processes as they exist in an Enterprise software environment.
• Developing your current skills even further and adding even more skills to your toolbox

Qualifications

• Actively enrolled in an accredited university as a full-time student, pursuing a degree (Bachelors or Masters) in the fields of Design, Cognitive Science, Human Computer Interaction, Interaction Design, or related disciplines
  • Graduating December 2025, or later
• Proficient using Figma, Photoshop, or other relevant design tools
• Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics
• Knowledge of web and mobile technologies, including social networking and messaging information architecture and other productivity applications
• Open to learn and actively seeking feedback and advice from peers
• The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution
• Bonus points for having basic knowledge of front-end development technologies, such as HTML, CSS, and/or JavaScript
• Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions
• Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.  

What’s it like to intern @ ServiceNow?

Career growth is a way of life at ServiceNow; our managers truly help bring out, develop and build upon your skills. This will help you add new skills to your resume, take on new challenges and discover your full potential. You will contribute to your team in a way that doesn’t just feel like “busy work” – you will actually feel how impactful the work you are doing is because every day you’ll be challenged to think or learn something completely new. The compensation is competitive, the culture very collaborative and the people are so humble and eager to take an intern under their wings and help them grow!

For positions in California (outside of the Bay Area), we offer a base pay of $44.14, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as

qualifications

, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for

additional information

.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas 

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer 

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations 

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations 

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

Job Tags

Full time, Summer work, Remote job, Flexible hours,

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