Client Service Representatives (CSR) provide the first and the last impression of each client’s visit to our hospital. CSRs are responsible for client care and communication.
Our customer service representatives work together to greet pet owners, check-in and admit pets to the hospital, prepare medical records, receive and post payments, submit Trupanion claims, schedule and confirm appointments, respond to owner inquiries, process referrals, interact with referring veterinarians, staff doctors, specialists and technicians and perform various other tasks that include: Maintaining a professional, cheerful and helpful attitude when interacting with clients. Answering incoming telephone calls using proper telephone etiquette as defined by Oakhurst Veterinary Hospital. Welcome clients and patients to the hospital, check in patients using the process designed by Oakhurst Veterinary Hospital. Monitor the length of time clients are waiting, and appropriately handle these situations. Schedule appointments and surgical procedures for a busy 12 doctor practice. Accurately process payments which includes, cash, credit cards, checks and Care Credit. Assist the team in keeping the hospital clean and clear of odors. Hours needed vary, but can include days, evenings and weekends.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools.Job Opportunity: Retirement Services Team Roles Are you a detail-oriented professional with a passion for excellence in retirement plan... ...talented individuals to join our collaborative team, where we work together to provide outstanding service and solutions to our clients...
...communication emails from Animal Medical Center~Able to stand for long periods of time, be able to lift up to 50 pounds and more assisted~Be a career minded individual looking for a profession in training field~Be organized and follow through on training plans...
...position is fully integrated within the primary care practice site. Requirements Education: Ph.D. or Psy.D. from an American Psychological Association (APA) approved training program. Experience: Minimum of 1 year of experience in an integrative behavioral...
...Summer Internship Program 2025 | Program Overview Level up your fashion-industry experience with the teams behind Wrangler and Lee... .... Become a Kontoor Brands Champion. Kontoor Brands' Summer Intern Program is packed with projects, networking socials, cross-functional...
... Knowledge of test equipment such as spectrum analyzers, network analyzers, and oscilloscope preferred Skills in programming: Matlab required Ability to obtain secret security clearance required. Active secret security clearance preferred. We are an equal opportunity...