Job Description

Universal Health Services (UHS):

Universal Health Services, Inc. (UHS) is one of the Nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion. UHS has been recognized by Forbes Magazine as one of America's top 500 public companies as well as Fortune list of 500 World's Most Admired Companies, in 2017 and 2018!

Austin Oaks Hospital (a UHS facility):

Austin Oaks Hospital is an 80-bed facility that offers a broad spectrum of psychiatric services for adults.  Located on a beautiful oak-lined campus, we provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. Our psychiatric treatment and substance abuse services are available through both inpatient and outpatient programs to fit your needs. Get a confidential assessment from our trained staff today to determine which services best suit your recovery goals. Austin Oaks Hospital is located in South Austin 10 minutes from downtown.  Please visit our website for more information: 

What Austin Oaks Offers:

Austin Oaks Hospital is seeking qualified, energetic candidates for our current job openings. We welcome new Grads!  Join us and be a part of our organization servicing our communities mental health needs.. If you are a dedicated, hardworking individual who wants to make a positive difference in the lives of our patients we encourage you to apply. Austin Oaks Hospital puts patient care first. One of the most rewarding aspects of working at Austin Oaks is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. At Austin Oaks Hospital you are never alone, as you are part of a huge network of peer professionals and nursing leaders that routinely exchange ideas and review current topics within the industry.

POSITION SUMMARY:

Receptionist-PRN key responsibilities include but not limited to: process incoming and outgoing verbal and written communication to / for employees, patients, families, agencies, and all other persons having business with the hospital.  Will also assist with data entry projects, copy projects, and daily census updates.

Essential Job Duties

• Answer multi-line phone system and take accurate messages. Will relay messages, verbally or in writing, to the appropriate personnel.
• Professionally communicate to anyone who calls or approaches the Reception area with questions or requests.
• Greet visitors; issue visitor passes, initiate appropriate contacts speaking clearly.
• Will monitor emergency systems, and facilitate response to emergency codes as required.
• Assist with distribution of mail/packages coming in after hours and weekends.
• Data entry projects, daily census update and copy projects.
• Maintains professional demeanor in dress, attitude, and support of unit milieu, facility mission and philosophy.

SKILLS, KNOWLEDGE AND ABILITIES:

• Must be able to communicate in a professional manner to all personnel, visitors and vendors.
• Must understand importance of positive communication with public, dealing with diverse group of individuals on a daily basis.
• Ability to organize, communicate effectively in writing and orally in the English language, follow instructions, tolerate interruptions, and work independently with minimum supervision.
• Must be able to maintain confidentiality of patients, families and staff.

EDUCATION:

Required:        High School diploma or equivalency.

Preferred:        Some college.

EXPERIENCE:

Preferred:

• Previous experience on a multi-line phone
• Previous general office experience.

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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