Job Description

We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels. This is a remote position, allowing you the flexibility to work from the comfort of your own home.

Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Provide product information and assistance to customers
• Process orders, returns, and exchanges accurately
• Maintain customer records and update information as needed
• Collaborate with other team members to ensure customer satisfaction

Qualifications:

• Previous customer service experience preferred
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Ability to work independently and manage time effectively
• Proficient in Microsoft Office and CRM software

Skills:

• Customer-focused mindset
• Attention to detail
• Ability to multitask and prioritize tasks
• Adaptability and flexibility in a fast-paced environment

Experience:

• 1-2 years of customer service experience
• Experience working remotely is a plus

Compensation Range: $68K - $72K

Job Tags

Work at office, Remote work,

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