Job Description

Salesforce Product Owner

Location: 4 World Trade Center, NY (Hybrid - 3 days onsite)

Type: 6-12 months contract

Position Overview:

As a Senior Salesforce Product Owner, you will be a key player in our client success stories, discovering and migrating legacy client systems, understand business requirements and translate them into effective Salesforce solutions. Your expertise will guide clients through the entire project lifecycle, from initial discovery to implementation and optimization.

Responsibilities :

• The Senior Salesforce Product Owner will rely on Salesforce best practices and out-of-the-box configure vs. code methodologies to deliver top notch implementations, customizations, configuration and training services to Ness' Salesforce customer base
• Discover and investigate ambiguous existing client systems without much guidance and leading project to reconstruct them in Salesforce
• Make configuration changes in Salesforce as an on-hands admin
• Be able to learn, comprehend and extract requirements from non-Salesforce systems
• Have familiarity with the Agile framework and experience in a fast-paced environment with deadlines
• Collaborate with clients to understand their business processes and requirements, providing expert guidance on how Salesforce can address their needs.
• Managing development priority and backlog for a Salesforce application in collaboration with client product owners and technical teams
• Lead discovery sessions, workshops, and interviews to gather and document detailed functional requirements.
• Design and configure Salesforce solutions, including custom objects, fields, workflows, process builder flows, and other declarative features.
• Work closely with technical teams to ensure the successful implementation of solutions, providing input on data migration, integrations, and customization efforts.
• Produce deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously

Qualifications :

• Bachelor's degree in business, Information Systems, or a related field.
• Minimum of 5 years of experience as a Salesforce Product Owner.
• Salesforce Certified Administrator and at least one Salesforce Consultant certification required.
• Handling a previous org migration is strongly preferred
• Any experience with business automation tools such as Appian, UIPath, Microsoft Power BI is preferred
• Experience working with AI tools such as Einstein Copilot or Google Claude is preferred
• Strong understanding of Salesforce capabilities, limitations, and best practices.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients and internal teams.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

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