Job Description

About Us

Our C Space Health team is on a mission to humanize healthcare from the outside-in; bringing the voice of the customer (patient, physician, caregiver) to confidently guide healthcare companies to deliver improved experiences, better health outcomes, and commercial success.

We deliver Customer Inspired Growth for the world’s leading healthcare brands.

By building deep relationships with our clients’ customers, we translate customers’ lives into strategies and experiences for our clients to produce better decision-making with less risk. In recent years, we’ve redesigned medical imaging experiences, partnered with numerous pharma/biotech organizations to reimagine patient support programs, bridged the conversation gap between physicians and patients to impact diagnosis/onboarding/adherence, and much more.

We’re looking for more consultants to join our award-winning healthcare team, to push our thinking and lead our clients forward.

Role Summary

We’re seeking a new team member who is well versed in qualitative and quantitative methodologies and brings healthcare/pharma experience or therapeutic area expertise. This role involves diagnosing research needs and leading research projects end-to-end. Must thrive as a part of a team

Who You Are

• A curious and strategic market researcher with 3-7 years of experience in qualitative/quantitative research, ideally within healthcare, life sciences, or pharma
• Naturally driven to understand the “why behind the what”
• Able to connect research findings to business implications and client decision-making
• Familiar with the pharmaceutical industry and healthcare stakeholders
• Comfortable designing and conducting research from start to finish—including drafting surveys and interview guides, analysis, and storytelling
• Someone who thrives in a client-facing role, builds relationships with ease, and can confidently lead discussions and deliver presentations
• A team player who enjoys mentoring others, collaborating across roles, and continuously learning new methodologies
• Organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment

What You’ll Do

In this role, you will work on several healthcare accounts by:

Conducting Research

• Devise creative, focused and effective activities, projects and frameworks that generate insights
• Conduct in-depth analysis of qualitative and quantitative results to uncover actionable insights relevant to client business and research objectives
• Utilize a variety of visual elements in reports including charts, graphs, imagery and other creative techniques to highlight key insights and engage readers
• Present findings to clients and lead discussions regarding insights and their impact on the business to ultimately inspire clients to act on those learnings

Leading Colleagues

• Work alongside colleagues to develop and maintain excellent relationships with clients
• Develop and proactively manage project plans to meet client and team expectations
• Mentor and coach more junior team members on research design, project execution, research analysis and reporting
• Participate in internal initiatives to develop company points of view, thought leadership, innovative techniques and formats

We are focused on building a diverse and inclusive business and we welcome applications from people from diverse backgrounds, abilities, and walks of life – talented, creative people with their own voice, ideas and perspectives. So if you think you have the right skills and mindset for this position, whether through education, work or life experience, please apply.

Salary range: $70,000-$85,000 (commensurate with experience)

Alongside a competitive salary we also offer a comprehensive benefits packages including:

• Flexible PTO
• Discounted medical, health and vision insurance
• 401k with a company match
• Paid Parental leave
• Commuter benefits
• Employee Assistance Program
• Established Employee Resource Groups
• Extensive Learning & Development curriculum
• Culture committee, clubs, in person & virtual social events

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