Job Description
DESCRIPTION
The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.
Within GREF, the newly formed Global Transformation & Insights (GTI) team is responsible for Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.
This role is focused on transformation - leading some of the most ambiguous, complex, and strategic programs across GREF. The optimal candidate will play a pivotal role in developing new capabilities, activating strategic initiatives, optimizing and problem solving, developing PRFAQs, and reimagining and reinventing processes in close partnership with cross-functional teams. We are seeking a self-motivated, ownership-minded, and nimble Senior Strategy Manager to be a force-multiplier for our (GTI) team, amplifying our efforts and impact.
Key job responsibilities
• Partner with GTI and broader GREF leadership to scope, activate, and drive needle-moving initiatives forward, bringing key stakeholders together and driving alignment on objectives, experimentation roadmaps, process and KPI’s.
• Act as a bridge between GREF and other stakeholder teams - potentially partnering across global and regional teams ranging from Customer Insights, to Creative, to Finance, to Design & Construction, to Occupancy Planning.
• Define key success metrics for GREF strategies and stand up mechanisms to track performance and drive actions.
• Dive into competitive benchmarking and secondary research in close partnership with the UX Research team to develop a deep understanding of workstreams you are supporting.
• Support inputs into key org strategic documents and planning, including MBR’s, QBR’s, and OP cycles, ideating on metrics and key KPI’s that best capture performance and drive insights and actions.
• Promote a sense of transparency, visibility, and community among our teams.
• Navigate evolving initiatives in a fast-paced environment, bringing structure and insight to prioritization.
BASIC QUALIFICATIONS
- 6+ years of design experience
- Have an available online portfolio
- Experience understanding needs of business and end customers and translating them into right solutions
- Experience gathering and analyzing large amounts of data and delivering continuous business improvements
Job Tags
Full time,