Job Description

We’re hiring a Social Media Manager who will be the ultimate social strategist and trend whisperer for our client portfolio. You are the conductor of the month-to-month plan, turning dry client goals into engaging, platform-native content that gets noticed. This is a strategy-first, execution-heavy role for someone who can spot a trend on Monday and have it live for three clients by Friday. A serious knack for analytical social strategy—and the ability to pivot based on what the data says—is key to winning.

You'll be managing the full lifecycle: content ideation, developing sleek content calendars, drafting creative briefs, and writing killer copy. You'll also be the community management concierge, ensuring every post is launched with precision and every comment receives an on-brand, lightning-fast response. If you're a strategic expert who also knows how to make a feed pop and a community buzz, this role offers significant ownership and the freedom to be wildly creative.

(Bonus points if you can edit video or whip up a graphic—we love a multi-talented powerhouse, but your strategic brain is the star of the show!)

Responsibilities

Own the Client Social Strategy & Execution

• Work with the Director of Organic Social to implement a cohesive month-to-month social media strategy for a portfolio of Rankings clients across relevant platforms.
• Work on the full content cycle for clients: content ideation, content calendar development, creative brief drafting, and all social copy.
• Be the Brand's Best Friend (a.k.a. Community Management): You'll execute all daily posting and manage the client social inbox, ensuring every comment, DM, and mention gets a prompt, personality-driven, and perfectly on-brand response. You are the voice of the client, sparking conversation and building a loyal following.
• Serve as the primary voice for clients' social channels, executing all posting and robust community management, including prompt and on-brand response to comments and messages.
• Monitor the social zeitgeist, spot trends, and translate them into strategic content for diverse clients and industries, making serious topics feel approachable and engaging.

Content & Trend Translation

• Collaborate with clients and internal teams to source and repurpose existing long-form content (blogs, videos, etc.) into platform-native, short-form social content.
• Draft compelling and brand-consistent social copy and calls-to-action that drive engagement and client goals.
• Bonus Skill Set: Leverage graphic design and/or video editing skills to produce high-quality, engaging social assets. Note: This is a strategy-first role, but creative production ability is highly valued.

Measurement & Evolution

• Monitor and report on client social media performance analytics weekly and monthly, translating data insights into clear, actionable next steps for content strategy.
• Track key performance indicators (KPIs) relevant to client growth and brand authority on social channels.
• Proactively share platform and trend insights with the internal team to continually refine the social media service offering.

What Success Looks Like

• The Fun Factor: Within 60 days, client feeds are more engaging, and the community is actively chatting because of your witty and strategic responses.
• The Growth Spurt: Client social media engagement and community interaction metrics show a steady increase driven by proactive community management and strategic content.

The MVP: You are part of the team that makes Social media a proven, valuable service component that enhances Rankings' credibility and client retention.

Requirements

• 3+ years of professional experience in social media management, bonus if you’ve managed multiple brands/clients concurrently.
• Proven track record of developing and executing successful month-to-month social media strategies.
• Expert-level knowledge of major social media platforms, their content best practices, and analytics dashboards.
• A Community Management Pro: Demonstrated excellence in timely, high-quality, and on-brand community engagement and response management.
• Strong analytical skills with a knack for translating performance data into actionable strategic shifts.
• Comfort with creative autonomy, managing multiple deadlines, and directly communicating strategic rationale to internal and external stakeholders.

Benefits

• Starting Salary $70k
• Work remotely from home
• Unlimited PTO
• $100 Wellness Reimbursement Program
• 3% Match SIMPLE IRA
• 100% Employer Funded Health Insurance
• $700 Quarterly Training Stipend for Professional Development

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