Job Description

About the Role: 

Lyra Health is seeking an exceptional Staff Product Designer to reimagine how millions of people engage with mental health care. This is a unique opportunity for a designer who is passionate about crafting member-facing experiences that are highly conversational, intelligent, and discovery-oriented—helping people confidently navigate their mental health journey.

As a Staff Product Designer, you will lead design strategy and execution across highly complex, cross-functional initiatives that shape Lyra’s next-generation consumer experience. You’ll be a key driver of our vision to infuse AI throughout Lyra’s UX, advancing conversational and personalized pathways to care and mental fitness. You’ll seamlessly move between systems thinking and pixel-perfect details, connecting micro-interactions to the broader service ecosystem.

In this role, you’ll work in deep partnership with cross-functional teams, senior executives, and external partners to elevate Lyra’s design excellence and bring transformative solutions to life.

This role can be full-time in our Burlingame, CA headquarters, OR virtual (remote candidates must be based in the United States).

• Own and lead end-to-end design initiatives for highly visible, high-impact member experiences—from initial discovery through production.
• Shape Lyra’s consumer-facing UX to be conversational, AI-integrated, and seamlessly navigable across multiple platforms.
• Independently drive complex, cross-functional projects in collaboration with senior leaders, product, engineering, clinical, and go-to-market teams.
• Bring a service design mindset, connecting individual touchpoints to the holistic care journey.
• Lead AI-informed experience design: partner with product and engineering to imagine and implement intelligent, assistive, and personalized solutions.
• Elevate both interaction and visual design craft across the team, setting a high bar for execution and design thinking.
• Influence product direction with strong storytelling, data-informed insights, and a sharp understanding of user and customer needs.
• Navigate ambiguity, balancing speed and strategic depth; know when to experiment quickly vs. when to architect for long-term scalability.
• Serve as a trusted partner to executives and actively shape design culture and processes across Lyra.
• Contribute to and evolve Lyra’s design system to support cohesive, scalable member experiences.
• Mentor other designers and help elevate team capabilities in both design quality and cross-functional leadership.

• 10+ years of experience in product design with a focus on consumer-facing experiences across web, iOS, and Android.
• Demonstrated ability to independently drive strategic, cross-functional initiatives from vision through execution.
• Mastery of both interaction and visual design craft, with a strong systems thinking approach.
• Experience designing for complex service ecosystems and multi-platform user journeys.
• Proven track record of successfully shipping consumer-facing products with high UX impact and strong business outcomes.
• Experience integrating AI, personalization, or intelligent systems into consumer products is highly preferred.
• Strong portfolio showcasing end-to-end product design process, from research through visual design, with an emphasis on problem-solving at multiple altitudes (micro and macro).
• Excellent communication, facilitation, and storytelling skills with an ability to influence at all levels, including senior executives.
• Deeply collaborative with a proactive, independent working style.
• Experience shaping or contributing to robust design systems at scale.
• Passion for improving access to mental health care and building empathetic, human-centered solutions.
• Ability to thrive in a fast-paced, dynamic startup environment
• Comfortable with rapid changes in direction to determine the most optimal path forward 
• Portfolio of UX-focused work samples for web and mobile applications
• Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience

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