Job Description

Job Description: Technician Assistant/Receptionist at Hamlin Animal Hospital

About Us: Hamlin Animal Hospital is dedicated to providing compassionate, high-quality veterinary care. We are a customer-centric, collaborative, and inclusive team committed to the well-being of our patients and clients. Our core values of compassion, respect, and positivity guide everything we do.

Our Work Environment Includes:

• Modern office setting
• Food provided often
• Growth opportunities
• Relaxed atmosphere
• Flexible working hours
• Company perks
• Safe work environment
• On-the-job training
• Lively atmosphere

Position Title: Technician Assistant/Receptionist

Location: 14410 Shoreside Way, Suite 130, Winter Garden, FL
Contact: (407) 872-7772 |  [email protected]

Reports to: Chief Veterinarian/Practice Manager

Position Overview: As a Technician Assistant/Receptionist at Hamlin Animal Hospital, you will be a crucial member of our family-oriented team. Your role is to assist technicians and doctors in providing safe, effective, and compassionate care to our patients while maintaining a clean and safe work environment. We value our staff and support their educational goals and career advancement in veterinary medicine.

Primary Responsibilities:

• Restraint and Handling: Properly restrain patients for procedures such as blood draws, catheter placements, injections, and physical exams, ensuring the safety of both staff and patients.
• Equipment & Environment: Maintain, clean, and ensure readiness of the clinic. Sterilize exam rooms and treatment areas to keep appointments flowing smoothly.
• Communication: Answer phone calls, relay questions or concerns, schedule appointments, take messages, perform call backs to check on patients, and respond to emails as needed.
• Record Keeping: Accurately take medical history and vitals, documenting information in patient medical records.
• Safety and OSHA Compliance: Follow proper safety protocols and adhere to OSHA regulations and standards.
• Continuous Improvement: Commit to learning and advancing your skills. We encourage and support continuous education and professional development in the veterinary field.

Qualifications:

• Minimum of 1 year of experience in a veterinary hospital setting preferred but not required; we are willing to train.
• Knowledge of veterinary software and medical terminology is a plus.
• Strong communication skills and a teamwork mentality.
• Passionate commitment to animal welfare and customer service.
• Good organizational skills.

Why Hamlin Animal Hospital?At Hamlin, we pride ourselves on being more than just a hospital; we're an integral part of the Hamlin community. We offer 7-day-a-week care with extended hours to accommodate our clients’ needs, including evenings, weekends, and holidays. As a member of our team, you'll be at the forefront of veterinary care, supported by a positive and inclusive team in a modern, growing facility. Located in Hamlin Town Center, we offer a variety of dining options for enjoyable lunch breaks.

Job Types: Part-time, Full-time
Pay: $13-18 per hour (Negotiable based on experience)
Expected Hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Continuing education support and advancement
• Relocation assistance (negotiable)
• Colonial Life supplemental insurance plan

Schedule:

• 10-hour shifts, 4 days a week, with 3 days off
• Weekends required

Supplemental Pay Types:

• Bonus opportunities

Ability to Commute/Relocate:

• Winter Garden, FL: Reliably commute or plan to relocate before starting work (Required)

Application Questions:

1. Do you have a passion for working with animals and a desire to learn?
2. Are you motivated to work hard and expand your knowledge in veterinary medicine?
3. What would you like to get out of your employment with Hamlin Animal Hospital?

Experience:

• Veterinary experience: 1 year (preferred)
• Veterinary clinic: 1 year (preferred)
• Veterinary technician: None required; will train

Work Location: In person

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