We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...with the use of full data and text. Ability to use a CRM -- lead tracker. Excellent with computers and technology in general. (Docusign, cloud-based software, smartphones, application) Willing to work long hours and weekends. Quick learner. Open, transparent...
...contact with the childrens parents and contacting them in the case of an emergency Qualifications ~18+ (If in high school 16 & 17 year olds are welcome to apply)~ High School Diploma or GED (Will take High-school students)~ Childcare experience preferred We...
We are seeking a dynamic and experienced Director of Communications and Public Relations to join our team. This senior-level position will play a pivotal role in developing and executing marketing communications strategies that align with our organizational goals. The...
...options Great work culture Opportunity to make a positive impact The Job You will be responsible for : Create advanced animations and micro-interactions using Figma, ensuring seamless integration with UI designs. Develop hover states and dynamic components...
Underwriter Broker E&S Insurance Remote ArizonaAZ$60,000.00 - $100,000.00 / AnnualPosted: 1/28/25, 5:47 PM - Contact: Glenn Winograd... ...look at a person that comes from an MGA. They will let you work from home. You must be a sales-oriented, production-oriented...