Work From Home-Hotel Customer Service Agent Job at SeaBreeze Homes and Living, Buffalo, NY

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  • SeaBreeze Homes and Living
  • Buffalo, NY

Job Description

We’re on the lookout for a detail-oriented individual with a customer-centric approach to join our team as a Remote Hotel Reservation Support Agent. If you possess exceptional communication skills, exude warmth, and have a genuine passion for hospitality, we invite you to become part of our team today!

Responsibilities:

 
  • Manage hotel reservations, including handling inquiries, making bookings, and confirming room availability
  • Interact with guests via phone, email, and online platforms, addressing reservation inquiries, changes, and cancellations
  • Assist guests with virtual check-ins and check-outs, ensuring a smooth process and accommodating any special requests or concerns
  • Collect payment information, process reservations, and issue invoices or receipts as necessary

     
This remote position allows you the flexibility to work from home or any location with a reliable internet connection. We understand the importance of work-life balance, empowering you to manage your workload in a way that fits your lifestyle.

As a Hotel Reservation Support Agent, this is more than just a job – it’s an opportunity to establish your own business within our proven framework. You control your income potential, and we’ll provide the support and resources to help you succeed, turning your passion into a thriving career.

Benefits:

 
  • Remote position with flexible working hours
  • Competitive commission-based earnings
  • Travel perks and discounts for both personal and professional travel
  • Free training to ensure your success
  • Access to Familiarization (FAM) trips to enhance your travel knowledge
  • A supportive and collaborative team environment

     
Qualifications:

 
  • Excellent communication and interpersonal skills, with a courteous and welcoming demeanor
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy in handling reservations and client information
  • Ability to work independently and collaboratively as part of a team
  • Basic knowledge of travel destinations, attractions, and travel products is a plus
  • Exceptional customer service and problem-solving skills
  • Passion for travel and a desire to help others create memorable experiences
  • Must be 18 years or older
  • Must speak/read English fluently; bilingual skills are a plus!

     

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Job Tags

Remote work, Flexible hours,

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