Customer Service Coordinator Job at Mississippi Baptist Health Systems, Jonesboro, AR

R2U1dmFtSVVEWG9uVzdXb3htMWMvT2x1elE9PQ==
  • Mississippi Baptist Health Systems
  • Jonesboro, AR

Job Description

Summary

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.

Responsibilities

  • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
  • Performs daily and monthly close out procedures for internal controls and cash balancing.
  • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
  • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
  • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
  • Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
  • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
  • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
  • Carries out all other duties assigned by the Clinic Manager in a timely manner.
  • Completes assigned goals.

Requirements, Preferences And Experience

Education

Preferred: Collegiate or medical trade completion. Associates Degree

Minimum: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Experience

Preferred: One year's current experience with insurance billing and/or medical collection and medical terminology.

Special Skills

Preferred: Proficient with 10-key.

Minimum: Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer

  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary

Position: 10947 - Coordinator-Customer Service

Facility: BMH - NEA Hospital

Department: JO BCC JB-NEAH

Category: Administrative Non Clinical Support

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:AR:Jonesboro

Located in the Jonesboro and Northeast Arkansas metro area

Job Tags

Full time, Temporary work,

Similar Jobs

Raths, Raths & Johnson, Inc.

Structural Engineer - Entry Level or Summer Intern Job at Raths, Raths & Johnson, Inc.

 ...Excellent opportunity for a technical engineer with a nationally-recognized forensic structural consulting firm based in our Chicago area office. We are looking for a candidate that has motivation, commitment, and enthusiasm to succeed. Candidate must have an interest... 

B.E.L. Associates, Inc.

Family Medicine in Western PA City - 50K sign on - Multiple Practices to Choose From Job at B.E.L. Associates, Inc.

Family Practice Outpatient Needed in Western Pennsylvania can support H1b. Hospital employed doing outpatient only. All admissions are sent to the hospitalist service. Must be BE/BC in Family Practice. Many Canadian physicians needing the H1b Visa like this location. Large...

USAA

Manager, Claims Operations - Auto Injury - Attorney Repped Job at USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at ...

Prana Talent

OT OCCUPATIONAL THERAPIST TRAVEL UP TO 239292 WEEKLY PAY jobsin4u HT879681 Job at Prana Talent

# OT OCCUPATIONAL THERAPIST TRAVEL UP TO $2392.92 WEEKLY PAY #jobsin4u HT879681 PT REF: HT879681 DOCTOR / CONSULT THERAPIST OT Your Role in Healthcare Who You Are You are the expert in helping individuals achieve independence through therapeutic... 

Aveanna Healthcare

In Home Healthcare LVN: Low Acuity - PRN Days Job at Aveanna Healthcare

 ...assistance- Prolonged walking, standing, bending, kneeling, reaching, twisting- Must be able to sit and climb stairs- Must have visual and hearing acuity- Must have strong sense of smell and touch- Must be able to sufficiently reposition patients and move equipment...