Job Description

Field Service Engineer

Department: Engineering | Reports to: Manager-Engineering | Location: Kansas City/Remote

About GENESYS

GENESYS is a leading international full-service solutions strategist, general contractor, design-builder, construction manager, and Engineer-Procure-Construct (EPC) company, sought out by manufacturers and industrial processors globally. We exist to solve big problems, specializing in custom automation by engineering and designing complex, integrated production systems and machinery across industries.

Our team combines field-tested expertise with cutting-edge technology to develop innovative solutions that improve quality, increase efficiency, and drive measurable ROI. With a dedicated team of in-house engineers, designers, machinists, and millwrights, supported by a 200,000 sq. ft. manufacturing facility, we manage projects from design through installation entirely in-house. Whether it’s a single component or a one-of-a-kind machine, GENESYS has the tools, talent, and technology to build it.

Position Overview

The Field Service Engineer works closely with Mechanical Project Engineers, Project Managers, and Field Superintendents to support field installations, inspections, runoffs, and startup procedures. This role also assists in developing construction drawings and designs for the fabrication and installation of industrial process equipment.

Essential Duties and Responsibilities

• Act as a key link between the field and internal teams (engineering, purchasing, manufacturing) to ensure clear communication and timely issue resolution.
• Identify and implement quick, effective solutions that maximize project labor efficiency.
• Support Purchasing by coordinating local fabrication contracts (e.g., machine shops, welding, gases, and hardware suppliers) and serving as the primary point of contact for supplier needs.
• Order and procure fabricated parts, consumables, or purchased components as directed by the Project Engineer, Field Superintendent, or Project Manager, following the field procurement process.
• Coordinate delivery and sequencing of parts to job sites and specific work areas; perform field inventories and quality checks prior to installation.
• Partner with field supervisors to ensure efficient labor planning and smooth delivery of components.
• Assist supervisors in resolving on-site construction issues.
• Manage, update, and distribute the most current installation drawings to field supervisors and crews.
• Support on-site safety monitoring and daily reporting; serve as an extra set of eyes and ears during installation.
• Collaborate with installation teams to coordinate mechanical and controls commissioning activities, ensuring successful equipment acceptance.

What Makes You a Great Fit

• Proficiency with AutoCAD and Inventor (2015 or higher); SolidWorks experience may substitute for Inventor.
• Strong skills in Microsoft Office Suite.
• Solid understanding of mechanical design and mechanisms, including pneumatic and hydraulic systems.
• Ability to design equipment based on project specifications and scope.
• Experience integrating mechanical equipment with controls/electrical systems (functions, sequence of operations, cycle times, and control devices).
• Knowledge of fabrication processes, including part fabrication, welding, and assembly.
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and engineering formulas.
• Willingness to travel 80–90% of the time for field work (measurements, installation, start-up, debugging).
• When not on-site, ability to work remotely and travel quarterly to the GENESYS home office in Kansas City, MO, for training and check-ins.
• Valid U.S. passport (or ability to obtain one).

Education

• Bachelor’s degree in Mechanical Engineering or Mechanical Engineering Technology or 5+ years of relevant experience, or an equivalent combination of education and experience.

Soft Skills

• Strong collaboration skills with the ability to influence and guide others toward solutions.
• Self-starter with exceptional attention to detail.
• Positive, professional attitude.
• Ability and willingness to challenge existing processes and drive continuous improvement.

What We Offer

• Competitive salary based on experience and qualifications
• Medical, Dental, Vision, Disability (STD/LTD), and Life Insurance (Voluntary Critical and Accidental Insurance)
• 401(k)
• Paid Time Off
• Support for continuing education and professional development
• Exposure to complex, large-scale projects and industry-leading engineering teams
• A collaborative and innovative work environment within a growing company

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We celebrate diversity and are committed to fostering a workplace where everyone can thrive.

GENESYS expressly prohibits any form of workplace discrimination or harassment based on any of the aforementioned characteristics. We are dedicated to promoting a diverse and inclusive workplace, and we welcome and encourage individuals from all backgrounds to join our team. If you need assistance or accommodation in the application process, please contact GENESYS’s Human Resources Department at [email protected].

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