Job Description

Coastline Wellness is seeking a dedicated Medical Administrative Assistant to join our dynamic team. In this role, you will be crucial in maintaining the efficiency of our medical operations while providing exceptional service to our patients. As a Medical Administrative Assistant, you'll manage various administrative tasks that ensure smooth daily operations, as well as maintain confidentiality of sensitive patient information. Your multitasking abilities and attention to detail will play a vital role in our commitment to patient care and satisfaction.

Key Responsibilities

• Greet patients and perform initial intake, gathering necessary information for health records
• Update and maintain accurate patient health records and databases
• Manage appointment scheduling, cancellations, and coordination of follow-up visits
• Process patient payments and insurance claims, ensuring compliance with billing procedures
• Utilize medical software for patient management and support daily transactions
• Respond to patient inquiries, providing excellent customer service via phone and email
• Assist medical staff by facilitating referrals and coordinating medical tests
• Ensure adherence to office protocols and HIPAA regulations
• Contribute to a positive team environment and collaborate with healthcare professionals

Requirements

• Previous experience as a Medical Administrative Assistant or in a similar role preferred
• Proficient in medical software and office management tools
• Understanding of healthcare operations and practices
• Knowledge of medical terminology, insurance coding, and billing processes
• Outstanding organizational and multitasking abilities
• Strong communication skills, both verbal and written
• High school diploma required; BA degree in healthcare administration or related field is a plus
• You are welcome to email your resume and reason you are interested to [email protected]

Benefits

To be determined based on experience and education.

Monday - Thursday 8:45am - 5:00PM

Friday - 10am - 1pm (phones only)

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