Senior Field Service Engineer Job at ABB, Neenah, WI

RSt4clkyTVFCWFFqVzdDanhtZForT0ZwelE9PQ==
  • ABB
  • Neenah, WI

Job Description

Senior Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Field Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance. The work model for the role is: Remote This role is contributing to the Electrification Service division in Midwest. You will be mainly accountable for: • Contributing to customer satisfaction by planning and executing service work as per customer order and expectations. • Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. • Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams. • Coaching technicians and engineers and supervising complex site activities.

Qualifications for the role

  • Bachelor's Degree in Electrical Engineering (OR High School Diploma / GED with a minimum of 10 additional years of related engineering / field experience). Minimum of 5 years of field engineering experience.
  • Demonstrated & ability to build strong interpersonal and customer service skills. Demonstrated ability to work effectively with minimum supervision, with strong business acumen.
  • Ability and willingness to travel approximately 75% as required. Ability and willingness to possess and maintain a valid passport and driver's license.
  • Knowledge of industrial customer base in geographical area preferred.
  • Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) preferred.
  • Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually. myBenefitsABB.com

Job Tags

Remote job, Work visa, Monday to Friday,

Similar Jobs

YMCA of the Pikes Peak Region

Facility Attendant Job at YMCA of the Pikes Peak Region

 ...: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Facility Attendant is accountable for maintaining a safe and orderly... 

Pearl Interactive Network

IT Help Desk Specialist - Hybrid Job at Pearl Interactive Network

Pearl Interactive Network is seeking Hybrid IT Help Desk Specialists. Applicants MUST reside in the Louisiana market (Bossier City). Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound... 

ERP International

Registered Nurse - Labor & Delivery Job at ERP International

 ...International, LLC is seeking **Labor and Delivery Registered Nurses (RNs)** for both Full-Time and Part-Time positions at the **Naval...  ...in providing care for our Military Members, their Families and Retired Military Veterans! **ERP International is honored to have been... 

University of Maryland Medical System

Clinical Pharmacist Job at University of Maryland Medical System

 ...Job Description We are seeking an experienced Clinical Pharmacist II to join our healthcare team in Bel Air, MD. In this role, you will provide comprehensive clinical pharmacy services, medication therapy management, and patient care while ensuring compliance with all... 

U.S. Department of Justice

Law volunteer Job at U.S. Department of Justice

 ...The Houston - Greenspoint Park Immigration Court is hiring volunteer legal interns for Fall 2025. For further information about the...  ...under the direct supervision of Attorney Advisors and perform research and writing assignments for Immigration Judges. This internship...